To its credit, Virgin Media is pretty clear about that on its compensation page (even if some might claim that's because it's down so often). Under its 'Automatic Compensation scheme' you're apparently eligible for "£9.76 per day for a total loss of service after 2 full working days from registering the loss of service to us".

An issue which left thousands of Virgin Media O2 customers unable to access the internet has been resolved, the firm says. Downdetector, which tracks websites, showed more than 10,000 people reported their broadband was not working on Monday morning.

Downdetector, a site which monitors outages, saw issues spike across thre three providers, with Virgin the worst affected.

This is a breaking news story and is being constantly updated by our reporters as the breaking news story develops

Virgin Media O2 has apologised after thousands in the UK reported they were unable to access the internet. Downdetector, which tracks websites, showed more than 10,000 people reported their broadband was not working on Monday morning. Users first began reporting issues shortly after 10:00 GMT.