We quite often get calls, or find ourselves in a conversation where somebody is inevitably asking, “What’s the leanest way to lay out my factory”? This is always a delicate subject because it is ...

The strategic administration of production processes and personnel to maximize output, minimize errors and continually enhance product quality come under the general banner of "operations management." ...

Forbes contributors publish independent expert analyses and insights. I help organisations transition to new models of work. Here's a quick test: Walk up to three people in your organization and ask ...