Elliott Report on MSN

She showed up two hours early for her flight. Why did American Airlines cancel her ticket?

Find out if a meticulous paper trail and a battle with her credit card company are enough to force the airline to correct its ...
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Are airline refunds automatic now? For this canceled American Airlines flight, they weren't

A new federal rule requires airlines to issue “automatic” refunds for canceled flights, but they may still refuse to pay. This case highlights the gap between passenger rights on the books and the ...