Buying someone a card can be a nice way of celebrating an occasion like a birthday or sharing sympathy for a sad time, like losing a loved one. What would you do if you couldn’t find the exact type of ...

Dealing with angry customers — whether face-to-face at a resort or through heated emails and social media posts — can be one of the most intimidating parts of hospitality and customer service. Yet, it ...

Add Yahoo as a preferred source to see more of our stories on Google. Disturbing video circulated online and was later posted by the Buena Vista Police Department, shows an angry customer tossing a ...

MIAMI BEACH, FLA. (WSVN) - A Miami Beach deli owner is speaking out after he was attacked by an angry customer. Business owner Richard Sauzo said a man, who was trying to shoplift in his store, threw ...

I developed these strategies during my 25 year career in law enforcement dealing with angry people on a daily basis. These techniques saved my life on several occasions. The strategies are simple, yet ...