What does “social” mean? It’s easy to get lost in the social jargon that is rampant in the business world: social enterprise, social media, social applications and other buzz phrases. When it comes ...

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

Cerillion announced the launch of the latest version of its billing, charging and customer relationship management software ...

This comprehensive guide will explain how to choose a CRM system, including key factors to consider, features to look for, and what costs to expect from CRM software. With so many CRM solutions ...

RIAs operate in a largely fee-based industry where accuracy is key to building and maintaining trust. Incorrect information and calculations can cause your clients to lose money, damaging your ...

Opinions expressed by Entrepreneur contributors are their own. Customer Relationship Management increases profitability, productivity, loyalty and satisfaction. There are many kinds of CRM software, ...

Psychiatrists define an asymmetric relationship as one in which people do not feel like equals. In modern business, the CRM is not playing well with others. The perils of customer relationship ...

By combining claims, EHR and demographic data, machine learning models can anticipate when a member is likely to experience a ...

VICTOR, N.Y.--(BUSINESS WIRE)--IDI Billing Solutions, a pioneering force in the communications industry, is thrilled to announce that Great Plains Communications (GPC) has selected IDI’s comprehensive ...

Metering, Billing/CRM Asia returns to Bangkok in 2013 once again and continues to be the annual premier platform for the next generation electricity utilities in Asia. During the conference, speakers ...