The CRM spotlight is shining brightly on the SMB market. Microsoft's entry into CRM coupled with the emergence of the ASP model has enabled firms of all sizes to implement complex customer-focused ...

I have to start this by saying I am biased when it comes to this conference. I chair it and I love working with the people at CRM Magazine. They are a genuine joy to get involved with. So, you can ...

REDMOND, Wash., July 14, 2004 — Microsoft Business Solutions CRM has been recognized in the industry as one of the fastest growing small and midmarket customer relationship management solutions. More ...

Givebutter, the all-in-one nonprofit fundraising and CRM platform trusted by more than 70,000 nonprofits, today announced its ...

Last year saw a major explosion of interest in marketing automation a.k.a. revenue performance management and social marketing in particular. What makes this interesting is that we also saw the first ...