UP THE CALL TO HOLD A PHONE PROVIDER ACCOUNTABLE. KETV NEWSWATCH SEVEN’S JOEY SAFCHIK FOLLOWS UP ON A STORY WE BROUGHT YOU LAST WEEK ABOUT A GREAT GRANDMA WHOSE PHONE LINE WAS DOWN FOR TWO MONTHS.

OMAHA, Neb. (WOWT) - Monday started better for a pair of CenturyLink customers with phone and internet service back up. But repairs took a month and they want more than an apology. CenturyLink ...

I live in Fort Collins, CO where we installed municipal fiber a few years ago. The city does a fabulous job with every facet of the operation. Post content hidden for low score. Show… Post content ...

Michelle Plombon’s landline in St. Paul has gone silent since last November, the day before Thanksgiving. Nearly three months and counting. “There’s my phone, deader than a doornail,” she explains.

PORTLAND, Ore. (KOIN) – Washington’s largest local telephone company, CenturyLink, has been fined more than $130,000 for over 100 state code violations — including “excessive” wait times to reach a ...

Besides having at least 7 different telephone numbers that I have identified and corporate offices in Phoenix, Arizona, and Monroe, Louisiana, whose phones go unanswered, I hand printed a letter to ...