The key issue in insurance bad faith litigation is whether the claims professional reasonably handled the claim. Throughout the claims-handling process, the claims professional should constantly ask ...

Many insurance companies are moving quickly to incorporate advanced forms of AI into their processes. Last year, 90% reported they were evaluating whether and how to utilize generative AI, and more ...

State Farm’s claims handling process is the subject of a new lawsuit alleging disparities between the insurer’s treatment of claims from Black policyholders versus claims from white policyholders. The ...

In fact, when it comes to making an insurance claim, filling out forms and providing reams of documentation is known to increase friction in the customer journey. “It’s no problem to get any insurance ...

More than 85% of Americans own a smartphone, meaning about 300 million people across the country have high-resolution digital cameras tucked into their pockets. The ubiquity of these devices has led ...

Sarasota, FL (WorkersCompensation.com) -- The relationship between claims adjusters and injured workers is vital to the workers' compensation process. Traditionally, this relationship has been ...

Frisco, TX, May 26, 2026 --(PR.com)-- Droidal, a healthcare AI company in the Revenue Cycle Management space, today shared results from hospitals and clinics running its Claims Processing AI Agent.