Uber’s business depends on a simple but fragile exchange of trust. A customer opens an app, confirms a name and license plate ...

The company has added 99-year background checks and expanded permanent ban criteria.

In his new book, "Drive: Scraping By in Uber's America, One Ride at a Time," Jonathan Rigsby takes the reader into the driver's seat of ride-sharing work. "You're forced to work long hours at odd ...

Uber says that while it's recruiting fewer drivers, it's seen more drivers sign up as demand for the service grows.

Drivers working for ride-hailing apps pick up a wide variety of passengers who have all sorts of preferences. Uber drivers need to be attentive, focused, and dedicated to ensuring their riders reach ...