The ombudsman has upheld four complaints about a smart meter installation, which it found caused “frustration, concern and inconvenience”.

New smart meter rules - including automatic compensation for delays to fixing ‘dead’ ones - have been announced by Ofgem. The regulator says firms will be forced to pay compensation for delayed smart ...

Money Saving Expert Martin Lewis has issued a word of advice for any British Gas, OVO, EDF, and Octopus Energy customers who are reluctant to get a smart meter. The consumer champion took to social ...

Households with smart meters could receive a bonus worth up to £50 through a new energy deal from EDF, available exclusively ...

All UK households are being informed they can secure 25 hours of complimentary electricity throughout November. Sky Money revealed that the free hours will be accessible during November to households ...