If you’re a leader, you know how important it is to thank and recognize employees. It strengthens relationships, keeps people engaged, and fosters a powerful sense of belonging. Because what gets ...

I have a few old cards and notes pinned to the bulletin board on my office wall above my desk. A few more cards hang by magnet on my refrigerator door at home. A stack of old ones are tucked inside a ...

Chris Tomasso, CEO of First Watch Restaurants, is being praised for writing thank-you notes to staff and eating with them in the break room to build loyalty.

The head of the billion-dollar restaurant group personally writes letters of appreciation each month to cooks and dishwashers ...