Expedia Group EXPE is continuously gaining from a growing customer momentum on the back of its robust travel solutions portfolio. The latest partnership with Cathay is a testament to the aforesaid ...

Q: I booked a KLM flight through Expedia last year. KLM canceled the flight because of COVID in October. Expedia told me to wait 12 weeks for a refund. When no refund arrived, I contacted Expedia.

When travel plans go awry who is responsible for resolving the issue: the hotel or the third-party booking site? Many travelers struggle to ever get refunded and chase down their money for years.

She is calling for more consumer protections in the hospitality industry. — -- A woman in Washington state is warning consumers after she says she booked a family getaway at a resort through the ...

Hari Nair, senior vice president and general manager of Hotels.com, which was among the first OTAs introduce AI search filters. Photo Credit: Jamie Biesiada NEW YORK -- Expedia Group, an early adopter ...

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AI was the key focus at Expedia’s industry conference in Seattle this week, as the travel giant works to adopt one of the most rapidly changing and potentially exciting technologies in recent history.

The online travel agent is playing the long game when it comes to onboarding as many long-term value customers as possible, turning them into members and eventually putting them onto its loyalty ...

When KLM canceled Eric Aird’s flight, Expedia promised him a refund. But months later there was no sign of his $427. And no one could help him find it. Is the money gone? Q. I booked a KLM flight ...