To continue reading this content, please enable JavaScript in your browser settings and refresh this page. In the ever-evolving landscape of information technology ...

The Configuration Management Database (CMDB) has long served as the backbone of IT infrastructure understanding. It acts as a centralized repository of information, detailing the intricate ...

Imagine getting the full functionality of recommended ITIL v3 applications like configuration management, service desk, CMDB and so on without installing any software in your data center.

FOSTER CITY, Calif., Sept. 16, 2020 /PRNewswire/ -- Qualys, Inc. (NASDAQ: QLYS), a pioneer and leading provider of disruptive cloud-based IT, security and compliance solutions today announced that its ...

In today's world, it is not possible to grow your business without investing in IT services. And if you think that IT services means just your internal computer network, you are quite mistaken. IT ...

Having written in more than one column that a CMDB is not a tree but a landscape and that a CMDB is not a “thing” – I feel compelled to revisit this discussion. No, I don’t intend to change my mind or ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

Over the last two decades, ITIL has become the de-facto industry standard for managing IT services. IT service management tools and processes were developed and implemented to execute ITIL standards.