When people hear the term “inclusive language,” they automatically think about diversity, equity, and inclusion. But it’s much more than that. In this quick article, you’ll learn how to use inclusive ...

As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...

Communicating with all those employees sitting in front of computers is easy. But if your workforce includes employees in manufacturing, retail, hospitality or healthcare, you may have to work a ...

The best communicators draw on what is needed in a given moment, for a given audience. This often is a mix of objectivity, facts, emotion, and connection. Some researchers have categorized and studied ...

We live in an age of great sensitivity to language–some might even say hyper-sensitivity. While being too “politically correct” might cause some people to roll their eyes, you ignore individual ...

Educators, families, self-advocates, and service providers from across Oklahoma are coming together this week for the second annual Inclusive Communication Conference, a free, statewide event focused ...

How we communicate shapes our everyday working and study lives. Here you will find guidance and resources on contemporary communication practices at ETH Zurich. Language not only shapes perceptions ...