Despite efforts to improve customer communications, life insurers are seen as unnecessarily complicating explanations of their policies, according to the J.D. Power 2024 U.S. Individual Life Insurance ...

Cross-channel switching for a single inquiry breaks seamless experience One-third of shoppers use AI, increasing switching likelihood Only 58% of customers fully understand auto policy coverage today ...

TROY, Mich.: 13 June 2023 — Nearly one-third (31%) of U.S. auto insurance customers say they experienced a rate increase during the past year as the industry raises rates an average of 15.5% 1 and ...

Ironically, when it comes to buying life insurance, 92% of those who have purchased a policy believe it is worth the expense, while nearly half of those who don’t have life insurance have hesitated ...

Insurance studies encompass the quantitative and qualitative analysis of transferring, pooling and managing risk across economic, social and environmental domains. Core themes include the development ...

Please check your inbox to view the report. For Selective Insurance Group, a property and casualty insurer, understanding and mitigating impacts of catastrophe loss volatility resulting from climate ...