Will Dynamics 365 replace Dynamics CRM Online and the cloud versions of Dynamics NAV, GP and AX? If so, when will these current cloud services go away?Microsoft is combining its current CRM and ERP ...

Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

Microsoft is giving small to midsize businesses (SMBs) a new sales and marketing tool with the release of Outlook Customer Manager, a customer relationship management (CRM) application within the ...

Dynamics 365 Form Editor Button Opens a Different Form 4 Tips for Managing your Marketing Lists in Dynamics 365 Don't Forget the Power of Under! A Dynamics 365 Local Message Listener for Web Client ...

2016 has been a year of transition for Microsoft Dynamics CRM, first to its new name, Dynamics 365, and also for its constellation of acquired applications, some of which have embedded themselves in ...

Microsoft’s new AI-powered tool could potentially give CIOs a timely reason to revisit long-standing CRM decisions, analysts say, especially as questions over Salesforce’s enterprise adoption mount.

Microsoft MSFT shares are facing a fresh test of whether its enterprise applications unit can move the needle for investors. The trigger is Dynamics 365 Activate, an AI-powered migration tool the ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...