Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. A more holistic approach to conflict management is to work ...

To learn the steps of a mediation process and see that it is just a more formalized way of doing the basic steps of problem-solving Put the word "conflict" on the board. Hand out paper and pencils.

The ongoing attempts by the United States, Egypt, and Qatar to mediate the war between Hamas and Israel bring to the forefront the potential that mediation can have to resolve conflict. Yet the use of ...

Trust is an essential element of the mediation process. The whole point, of course, is to take two or more parties who have a dispute and help them reach an agreement. Because the process necessarily ...

For every fierce clash, there will be those behind the scenes striving to resolve it through diplomatic means. One such mediator, from Berlin’s Berghof Foundation, tells us the key steps to resolution ...

Research consistently highlights the benefits of mediation and the crucial role of the mediator, with a growing focus on how lawyers can best advocate within this process—ultimately leading to better ...

Your roommate’s been eating your food. Your boss has been ignoring your emails. Your neighbor’s music shakes your walls at 2 a.m. You’ve tried talking, but it spirals into the same script every time: ...