Shorter return windows and restocking fees are eroding consumers trust, according to a new report by Trustpilot.

In its complaint, Mecum Auctions said the Trustpilot platform relied on an “AI-powered defamation tool” to determine that a customer review wasn’t defamatory. The review, plaintiff said, "described a ...

Trustpilot Group Plc experienced its worst single-day trading session in history on 4 December, after a short-seller accused the global review platform of operating what it described as a 'mafia-style ...

Dec 5 (Reuters) - Global review platform Trustpilot (TRST.L), opens new tab said on Friday it rejected allegations made by short-seller Grizzly Research in a report, and that it is considering all ...

Consumer review website Trustpilot has seen its share price rebound after being forced to deny allegations from a US short-selling firm that likened its business model to a ‘mafia-style extortion ...