This story is part of KXAN’s “TxTag Troubles” investigative project launched May 7, 2023. Following related reports in recent years, our team rededicated its resources to this major consumer issue, ...

The Texas Department of Transportation is making a change to the TxTag and informing customers about a transition to its toll services. TxDot will move its toll services to a different agency. This is ...

Add Yahoo as a preferred source to see more of our stories on Google. AUSTIN (KXAN) — TxTag is driving Brad Ruhl mad. “This is really crappy customer service,” he vented during a recent drive. “If ...

AUSTIN (KXAN) — The Central Texas Regional Mobility Authority has not billed TxTag customers for the past six months because it doesn’t “have confidence in the data” it gets from the Texas Department ...

AUSTIN, Texas — The Central Texas Regional Mobility Authority resumed billing transactions declined for payment by TxTag after pausing in November because it said TxTag data was unreliable. TxTag ...

AUSTIN (KXAN) — Mela Louviere let out a laugh when she opened a collections letter for her TxTag toll account earlier in June. The bill showed she owed $5,750 in administrative fees for only $412.85 ...

TEXAS, USA — TxTag customers are reporting they've been incorrectly billed. The billing company used by TxTag changed its license plate reading system to read the letters "I" and "O" as numbers one ...

Sep. 11—AUSTIN — Texting scams are targeting toll customers in Texas saying they're from TxTag, and the Texas Department of Transportation (TxDOT) is warning everyone to be on the lookout. According ...

AUSTIN, Texas — A few weeks after the Central Texas Regional Mobility Authority resumed billing transactions declined for payment by TxTag, KVUE viewers reached out saying they are still being ...

AUSTIN – Texas Department of Transportation's director addressed the TxTag billing scandal Tuesday, saying that refunds to thousands of drivers should be credited in the coming days. Director Joe ...

HOUSTON - TxTag’s toll nightmare continues to spark frustration among drivers who are upset they’re having to deal with an issue that they say isn’t their problem. KHOU 11 News is trying to find out ...