Mark Bruk, a frequent business traveler, always packs a Plantronic headset with an ear bud and microphone so he can plug into any computer and make phone calls on the cheap. Once he finds an Internet ...

Rachel Williams has been an editor for nearly two decades. She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. She’s well-versed ...

VoIP security issues and lack of a business need for unified communications (UC) are slowing the adoption rate of these technologies, especially among small and midsized businesses (SMBs), results ...