Some Houston residents have previously received erroneously inflated water bills because of a problem related to remote reading devices. Houston Public Works said at a city council meeting Wednesday ...

Houston – Since the fall of 2021, we have reported stories of Houston water customers drained by astronomical bills they don’t understand. Calls and complaints to the water department are met with the ...

This series from The News & Observer’s Service Journalism team answers questions from readers about the Triangle region (and North Carolina). Here are some of the questions we have answered so far. If ...