Consumer rights expert Martyn James explains your rights when it comes to package deliveries - and what to do when things go ...
As increasing numbers of Brits turn to shopping online for their goods, there is one catch that is causing customers to void their consumer rights when a parcel goes missing. Here's how to avoid ...
Online shopping has many advantages – but when things go wrong, as they sometimes do, putting them right can be trying. But there can be few stories as trying as the endless series of interactions a ...
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