A simplified process can improve the employee experience and serve as a template for future enterprise service delivery patterns of automation. Rebecca Torchia is a web editor for EdTech: Focus on ...

A key lesson was to measure what matters. From the outset, we defined clear success metrics—latency reduction, resource efficiency and cost improvement.

Workflow affects all of us, and avoiding inefficient disjointed workflow has become a new talking point for employees today, says ServiceNow's Chris Pope The idea that company employees discuss and ...

NEW YORK, May 5, 2021 /PRNewswire/ -- Alkymi, a leader in decision intelligence and developer of Alkymi Data Inbox, today announced the launch of Alkymi Patterns, the first tool that gives business ...

AI only creates lasting value when it is woven into the flow of work. Retail and CPG companies must redesign processes so AI ...

There are 12 distinct tasks in the content creation process. Let’s take a look at each one. Keep an eye on the content after it has been published to make sure it’s doing what it’s supposed to. Are ...