Smart meters were introduced to replace old gas and electricity meters, sending readings directly to suppliers and helping ...

Some smart meter owners will soon be able to claim £40 worth of compensation from energy suppliers as Ofgem cracks down on faulty devices ...

ROCHESTER, N.Y. – The smart meter switchover across our region has been rocky for some customers. The vendor hired by RG&E/NYSEG to install the meters is understaffed and many customers say they can’t ...

BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...

The exterior of the U.S. Courthouse for the 11th U.S. Circuit Court of Appeals in Atlanta, Georgia. (Mike Stewart/AP) (CN) — An attorney for two Florida homeowners attempted to convince a 11th Circuit ...

Roger Wallace and Billy Gates discuss the Texas Longhorns 2025 football schedule and the Learfield Director's Cup, along with other nuggets about the Longhorns' baseball and softball squads. Crackdown ...

Ontario, N.Y. (WHAM) — A barbecue restaurant in Wayne County said it received a bill from Rochester Gas & Electric for nearly $15,000. After several failed attempts to pay the bill, Heintzelman’s BBQ ...

Among water-only suppliers, SES Water and Affinity Water recorded the highest complaint volumes and weakest complaint ...

City Power halts converting postpaid meters until November so it can investigate several issues, including account ...