In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

As AI becomes embedded across CRM workflows, the challenge in 2026 shifts from adoption to execution, forcing organizations ...

Age UK, Yorkshire Wildlife Trust and RSPCA reveal the CRM, digital experience platform, and other marketing technologies they use to help boost support.

Tomy Thomas of Krisumi Corporation highlights how AI, proptech and ESG are reshaping real estate HR, driving workforce ...

Open source enters 2026 as core enterprise infrastructure, with growing pressure around sustainability, governance, funding, ...

Every software category is racing toward the same vision: tools that run themselves. Prepare for self-driving CRMs.

As early adopters have discovered, Copilot delivers real transformation only when it becomes an integral part of critical ...

Infosys stock is upgraded to "Buy" on potential Q3 beat and AI tailwinds. Here's what you need to know about the company.

As AI continues to mature, Sharma BKP envisions a future where intelligent agents become invisible collaborators, embedded ...

PAAR Capital Apps Introduces Campaign Management System as Political Operatives Report Widespread Infrastructure Gaps Ahead of Midterms Campaign managers report spending 15 or more hours weekly on ...

Kola Adesina, Group Managing Director, Sahara Power Group has said Nigeria's power sector remains at the heart of the ...

Instead, through a combination of future-focused systems integration planning, strong governance principles and ...