AICC (AI Contact Center) service model for its contact center services in South Korea, applying AI across the entire customer ...

A group of 18 occupations flagged by the Bureau of Labor Statistics as exposed to AI, accounting for about 10 million jobs, ...

Millions of Nigerian bank customers are grappling with frustration and uncertainty following widespread disruptions to ...

Manulife Wealth & Asset Management (Manulife WAM) today announced details of three AI-powered sales and advisor enablement tools that streamline routine work, giving advisors and sales teams faster ...

Piccadilly line passengers have been warned about planned closures throughout the summer, with upgrade work ramping up ahead ...

Big box warehouse retailers are all the rage right now. Hungry shoppers can easily grab a snack to help them get through ...

Jahanzeb Khan is the CEO of easypaisa Digital Bank and one of the leading voices in Pakistan’s digital finance transformation. He is actively involved in Pakistan’s National Cashless Economy agenda ...

On Monday, the RMT said "at the 11th hour the employer has shifted its position allowing us to further explore our members ...

I'm going to talk about NEC's 2030 Midterm Management Plan. First, I'd like to take a look back on the 2025 Midterm Management Plan. We released the 2025 Midterm Management Plan in fiscal year ending ...

Higher gross profit margin despite lower revenue and profit Group revenue declined 6.9% to US$2,027.5 million Gross profit ...

Utilita Arena Sheffield is continuing its transformation with the introduction of NOVA, a brand-new bar and social space ...