In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

Artificial intelligence continued to have a big impact of information management in 2025. Also selected are case studies and CDO interviews that show the enduring value of good data management.

1. Set up an agent governance layer. Establish policies, approvals, audit trails and performance monitoring for agents, ...

The customer journey mapping software market demonstrated strong growth momentum with a valuation of USD 1.2 billion in 2024, reflecting rising enterprise investments in customer experience ...

Mazda has been double-dipping in the compact-SUV segment since the CX-50 debuted for the 2023 model year. Is that a party foul? At first glance, the CX-50's existence is a head-scratcher, considering ...

Investing.com -- Piper Sandler analyst James Fish upgraded three technology stocks and downgraded two others in a recent note ...

The United States stands as the global hub of technological innovation, hosting some of the most influential Information ...

*Estimated payments are calculated by Cars.com and are for informational purposes only. We’ve estimated your taxes based on your provided ZIP code. These estimates do not include title, registration ...

Discover the best marketing automation tools for enterprises in 2025 that leverage AI, streamline workflows, and enhance customer engagement. Explore our comprehensive guide to optimize your marketing ...

HIGHS Swanky interior, agile chassis, plug-in hybrid powertrain balances thrift with swift. LOWS Infotainment interface deserves an update, vestigial third row, pricey for the segment. VERDICT Quicker ...

The Price to Earnings (P/E) ratio, a key valuation measure, is calculated by dividing the stock's most recent closing price by the sum of the diluted earnings per share from continuing operations for ...

Beirut, Dec 26 (AP) Lebanon's Cabinet on Friday approved a draft law to determine the extent of losses suffered by Lebanese banks during the country's financial meltdown in 2019 and provide a ...