Massachusetts utilities company National Grid is once again the target of criticisms from customers over billing practices.

Yesterday’s system demand reached approximately 92% of ISO New England’s all-time peak, levels not seen since 2010,” utility ...

Numerous gas and electric customers said the utility giant left them in the dark for months about a move from paper to electronic bills.

National Grid proposes the NESE pipeline to address energy shortages in New York, citing delays in green projects and ...

As of August 2024, National Grid said about 160,000 customers in Massachusetts received the discount rate. The company estimates that about 390,000 households in its territory are likely eligible.

BOSTON — National Grid -- the state's largest gas utility -- is being hit with millions of dollars in penalties from Massachusetts for "systemic" and "inexcusable" customer service failures.

AG Campbell applauds Massachusetts electric sector reforms that aim to save ratepayers money and improve grid resilience.

As a result of the crash, troopers reported that wires were down. At 10:12 p.m. Saturday, National Grid reported that 100 ...

Massachusetts man who owed money to National Grid, faced ‘harassing’ calls scores win in Appeals Court He has argued the debt collectors’ calls invaded his privacy, caused him emotional distress ...

About National Grid. National Grid (NYSE: NGG) is an electricity, natural gas, and clean energy delivery company serving more than 20 million people through our networks in New York and Massachusetts.

The timeline for executing long-term contracts for offshore wind energy in Massachusetts has been extended, with agreements now expected by the end of 2025. This follows the state’s fourth offshore ...

National Grid -- the state's largest gas utility -- is being hit with millions of dollars in penalties from Massachusetts for "systemic" and "inexcusable" customer service failures. In a letter ...