The state’s offshore wind ambitions face fresh delays, pushing deadline for new power purchase agreements at least to year’s ...

Massachusetts utilities company National Grid is once again the target of criticisms from customers over billing practices.

Yesterday’s system demand reached approximately 92% of ISO New England’s all-time peak, levels not seen since 2010,” utility ...

As of August 2024, National Grid said about 160,000 customers in Massachusetts received the discount rate. The company estimates that about 390,000 households in its territory are likely eligible.

BOSTON — National Grid -- the state's largest gas utility -- is being hit with millions of dollars in penalties from Massachusetts for "systemic" and "inexcusable" customer service failures.

National Grid said the monthly bill of an electric customer using 600 kWh will increase from $179 last winter, to about $293 for this winter.

AG Campbell applauds Massachusetts electric sector reforms that aim to save ratepayers money and improve grid resilience.

Numerous gas and electric customers said the utility giant left them in the dark for months about a move from paper to electronic bills.

As a result of the crash, troopers reported that wires were down. At 10:12 p.m. Saturday, National Grid reported that 100 ...

Massachusetts man who owed money to National Grid, faced ‘harassing’ calls scores win in Appeals Court He has argued the debt collectors’ calls invaded his privacy, caused him emotional distress ...

The Department of Public Utilities is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts. The agency says about 35,000 gas customers ...

National Grid -- the state's largest gas utility -- is being hit with millions of dollars in penalties from Massachusetts for "systemic" and "inexcusable" customer service failures. In a letter ...