Since this category was invented, hotel booking engines have been designed to accomplish one task: reserve a room. Since that ...

A television in a showroom may look excellent. In a hotel, however, the screen is only one endpoint in a larger operating ...

Avendra International is expanding its Culinary Innovation Group, bringing culinary consulting, procurement intelligence and ...

Patrick Ahler, senior vice president of growth at Castle Resorts & Hotels, has worked on both the agency and operator sides ...

The most expensive technology problem in a hotel may not be a system that doesn’t work. It may be the employees who must work ...

If your hotel group is considering developing its own check-in software, choosing the right hardware partner should be part ...

Hotels rarely suffer from a shortage of beverage data. The point-of-sale system records what was sold. Inventory tools show what was purchased and counted. Recipe files calculate what should have been ...

IRIS, the global leader in digital F&B ordering and guest experience solutions for hotels, has revealed how The Westin Kierland Resort & Spa is transforming its food and beverage operations with IRIS ...

Stasher has secured approximately $4 million to expand its luggage-storage marketplace and install more smart lockers at hotels and other travel locations across the United Kingdom and Europe. For ...

When the underlying sentiment call was wrong because of a cultural misread, the hotel’s response compounds the original misunderstanding rather than correcting it — sometimes visibly, in a public ...

Hotels across the United States are under growing scrutiny for what happens behind their guestroom doors. The hospitality industry offers exactly what traffickers look for: easy access, the ability to ...

Hotels have never suffered from a shortage of reports. We have reports about revenue, labor, guest scores, maintenance, sales, breakfast, channel mix and — on a good day — a report explaining why ...