CREF opens national search for executive director. For more than 35 years, the Collision Repair Education Foundation (CREF) ...

Every collision repair moves through five stages, and the same trouble spots turned up at the same stages in independents and ...

Weaver and IBIS’ Robert Snook make the case for leaders telling hard truths, hiring for tomorrow, and treating employees as ...

Getting credit for work technicians already perform is lifting margins and laying the groundwork for future acquisitions.

Speakers urged shop leaders to turn industry headwinds into action through peer connections, targeted technology, and clear ...

A strong El Niño typically steers storms south, and shops say severe weather can stall work before it arrives.

Higgins on budgeting, parts margin leaks, consolidation, and why independent shops have an edge over bigger operators.

A survey of 120 shop owners, managers, and technicians shows exactly where to spend your time on the SEMA floor this year.

Vermont regulators’ 61-page report examines collision shop labor rates, supplement delays from virtual adjusting, DRP guidelines, and consumer protections. State regulators say they will continue to ...