Traditional databases rely on manually inserting keywords into file metadata. The methodology is suitable in many instances ...

What doing the dishes taught me about clear expectations and supportive feedback in delivering meaningful customer ...

A deep dive into all the practitioner and vendor award winners in the 2025 CMSWire IMPACT Awards program. Now in its fourth ...

How do retailers maximize their retail media inventory and incremental revenue while creating a better shopper experience and ...

Experts debate whether AI will drive true stack convergence and spur big-time acquisitions — or just deepen vendor silos.

As a framework, disciplined Agile offers teams the freedom to find the right tools and processes for their unique needs.

New updates across the 8x8 Platform for CX include AI chat summaries, secure payments, RCS messaging and accessibility ...

First-of-its-kind solution proactively combats digital threats leveraging intelligent automation and expert human oversight IRVINE, Calif.--(BUSINESS WIRE)--Alorica Inc., a global leader in ...

Sitecore®, the global leader in digital experience management software, today announced the appointment of Eric Stine as Chief Executive Officer, effective immediately. The appointment comes at a time ...