Traditional databases rely on manually inserting keywords into file metadata. The methodology is suitable in many instances ...

What doing the dishes taught me about clear expectations and supportive feedback in delivering meaningful customer ...

First-of-its-kind solution proactively combats digital threats leveraging intelligent automation and expert human oversight IRVINE, Calif.--(BUSINESS WIRE)--Alorica Inc., a global leader in ...

Joint effort aims to accelerate digital transformation through integrated CRM and AI-powered CCaaS offerings for ServiceNow's Financial Services Operations (FSO) product ROCKVILLE, Md., May 1, 2025 ...

Consumers continue to prefer and are willing to pay more for convenience NEW HARTFORD, N.Y. (May 1, 2025) – PAR Technology Corporation (NYSE:PAR), a global leader in enterprise foodservice technology ...

Sitecore®, the global leader in digital experience management software, today announced the appointment of Eric Stine as Chief Executive Officer, effective immediately. The appointment comes at a time ...

The value of humans. Human interaction is crucial for nuanced or complex customer needs, and it builds deeper emotional connections with brands. Blending human and machine. The key to great ...

CXA enhances personalization. Customer experience automation uses real-time data and AI to deliver personalized, relevant experiences across multiple touchpoints. Scalable customer journeys.

Emplifi’s report offers deep insights on Gen Z and Millennial social commerce trends, highlighting how consumer expectations have shifted across generations NEW YORK--(BUSINESS WIRE)--Emplifi, the ...

How do retailers maximize their retail media inventory and incremental revenue while creating a better shopper experience and ...

Retailers are using visual media intelligently to create the frictionless, personalized online and in-store experiences that consumers love, according to global research out today from Cloudinary. A ...