Brands usually get translation right, Liferay’s Yotam Levy said. “The problem is they don't necessarily do a great job of ...

Pay with Points allows Hilton Honors members to apply loyalty points toward their bill during digital checkout, a first for a ...

The carrier is courting converged customers by “removing friction for consumers” and “constructing plans built around ...

As part of its efforts to simplify customer interactions, Comcast has eliminated more than 30 million service interactions so far in 2026, executives said on an earnings call. Few things will cause a ...

The airline has “a huge head start” offering high-speed in-flight Wi-Fi, CEO Scott Kirby said. “So a lot of new customers are ...

Ahold Delhaize USA’s banner websites and apps have been down for at least one week as of Monday morning, resulting in halted in-house e-commerce operations and limited access to discounts and loyalty ...

Carriers are investing in premium experiences to capture wealthier customers willing to pay more while diversifying revenue ...