Imagine ordering food delivery from an app and then 20 minutes later, hearing a buzzing drone outside your home. The drone deposits your order into a smart mailbox that keeps your dinner at the ...

“Experience” has become a popular buzzword in the restaurant industry as brands look to differentiate their concepts in an effort to win over customers. But where some brands claim ...

Starbucks has reduced prices on 20 beverage items in China, its second-largest market. The coffee giant lowered costs for Frappuccinos, iced shaken teas, and tea latte beverages by between 2-6 ...

Starbucks is expanding its in-store management in North America with the addition of at least one full-time assistant manager at each restaurant, chief partner officer Sara Kelly told an audience ...

As restaurants across much of the summer slide into their busiest season, the National Restaurant Association is forecasting an additional 490,000 summer jobs added to their payrolls. The ...

Kelli Valade learned about the importance of leadership development in restaurants at an early age; when she was a teenager, her bosses at the Big Boy where she worked in Upstate New York ...

Is White Castle reigniting the chicken sandwich wars? The quick-service chain’s vice president of marketing and public relations, Jamie Richardson, said that White Castle will soon be debuting a ...

Technology-driven staffing solutions are always a crowd-pleaser at the National Restaurant Association Show, especially with the restaurant industry’s high turnover rate. This year, a surprising ...

Sociologist Ray Oldenburg coined the term “third place” in his book The Great Good Place, published in 1989. Starbucks unquestionably mainstreamed the idea of having a physical place that ...

On this week’s Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso recap another week of Q1 earnings reports. This week brought more optimistic news than last, with ...

The restaurant industry continues to face challenges even after the COVID-19 pandemic with inflation, rising costs, and changing consumer behavior. Every restaurant faces the same question: How do ...

The United States economy shrank in the first quarter of 2025, according to a report released by the Commerce Department on Wednesday, with the gross domestic product reading coming in at -0.3%.