The chain is restoring fan-favorite dishes and retraining staff to regain customer confidence Glenn Beck/Youtube; Al Drago/Bloomberg via Getty Cracker Barrel CEO says rebuilding customer trust is the ...

Cracker Barrel is taking heat from loyal diners who say food quality has slipped – from chilled biscuits to reheated sides – deepening frustration that accelerated after the company scrapped its old ...

Cracker Barrel's CEO said the chain is working to rebuild customer trust after its logo controversy earlier this year marked a quarter of declining sales. During its quarterly financial results call ...

Cracker Barrel’s new logo kicked off a firestorm after it made its debut on billboards and signs this summer. Some customers say the chain’s real challenge is in the kitchen.

Maryland secured a settlement with the Cracker Barrel Old Country Store restaurant chain after a Charles County location allegedly discriminated against a group of students with disabilities, ...

Cracker Barrel shareholders voted Thursday to oust board member and DEI marketing executive Gilbert Dávila in the wake of the branding crisis that wiped out hundreds of millions of dollars in value, ...

(NEXSTAR) – Julie Felss Masino, the president and CEO of Cracker Barrel, reportedly offered an explanation for Cracker Barrel’s reasoning behind its ill-received logo “refresh” earlier this year.

(NEXSTAR) – Julie Felss Masino, the president and CEO of Cracker Barrel, reportedly offered an explanation for the Tennessee-based company’s reasoning behind its ill-received logo “refresh” earlier ...

You could spend all of Thanksgiving in the kitchen, laboring over a turkey and perfecting a pumpkin pie. Or you could avoid the kitchen and the hassle of cooking for a crowd altogether. Cracker Barrel ...