Secret Service Director Sean Curran on Tuesday said the agents who responded to the White House Correspondents’ Association dinner did a “great job” reacting to the unexpected intruder. “My agents did ...

New research commissioned by Youi indicates that while most Australians are satisfied with their latest customer service interaction, many report a personal “time-away” cost that does not always ...

Gov. Gretchen Whitmer surveyed the tornado damage by helicopter in Union City on Sunday (March 8). (Courtesy: The Michigan Governor's Office) Lansing, Mich. – The Michigan Governor’s Office is ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

Lululemon LULU-2.85%decrease; red down pointing triangle paused online sales for a new line of activewear after customers complained that the material is too sheer. The leggings maker pulled its Get ...

If you’re a Verizon customer, there’s a good chance you were very unhappy yesterday. The U.S. wireless carrier suffered an outage that reportedly affected more than a million users. No company wants ...

Consumers increasingly expect to see value quickly. Shoppers expect same-day delivery, comparable prices, immediate responses, subscription options, and easy return processes. All of these things are ...

A woman blasted a restaurant in a bad review after finding "a leaf" in her baked beans, and the eatery went viral for its polite but cheeky response that offered a quick culinary lesson and sparked a ...

See more of our trusted coverage when you search. Prefer Newsweek on Google to see more of our trusted coverage when you search. A restaurant’s witty response to a customer’s review has left internet ...