Clark State, however, is adopting an innovative program to improve culture and retention. It's already seen retention rates ...

Scammers are impersonating airline customer service representatives and targeting loyalty program points as part of an ...

Loyalty programs have long been a cornerstone of retail. They help brands retain customers, encourage repeat purchases, and build differentiation in crowded markets. Loyalty programs are also about ...

Do you have a therapeutic innovation that could improve lives? This program is a focused, five-week entrepreneurial training program designed to help academic researchers and early-stage biotech ...

The future of loyalty is a frictionless flywheel that gains momentum with every joint success. Stop incentivizing purchases and start enabling program members’ success. Loyalty programs work best when ...

Verizon is reinstating discounts for some customers who threaten to leave the carrier. The retention discounts are triggered by initiating a transfer PIN from within the My Verizon app. After emailing ...

OREM — When you need help with some sort of problem — it could be a glitch with a product you've bought or maybe a billing issue with a service you use — your first instinct might be to Google a ...

Usama has a passion for video games and a talent for capturing their magic in writing. He brings games to life with his words, and he's been fascinated by games for as long as he's had a joystick in ...

The General Services Administration on Tuesday announced a rebrand for its new centralized travel service program that will soon be used by all federal civilian agencies for travel booking, expenses ...

Connect Transit has made four wheelchair-accessible vans available for Connect Go, similar to those used in the agency's on-demand Connect Flex program. Connect Transit's expanded service to rural ...

SAN FRANCISCO, June 23 (Reuters) - Decagon, a startup providing customer service solutions powered by artificial intelligence, said on Monday it had raised $131 million in a funding round that valued ...