Massachusetts utilities company National Grid is once again the target of criticisms from customers over billing practices.

Thunderstorms moving across Rhode Island and Massachusetts have brought heavy downpours, strong wind gusts and even ...

As of August 2024, National Grid said about 160,000 customers in Massachusetts received the discount rate. The company estimates that about 390,000 households in its territory are likely eligible.

BOSTON — National Grid -- the state's largest gas utility -- is being hit with millions of dollars in penalties from Massachusetts for "systemic" and "inexcusable" customer service failures.

Yesterday’s system demand reached approximately 92% of ISO New England’s all-time peak, levels not seen since 2010,” utility ...

The state’s offshore wind ambitions face fresh delays, pushing deadline for new power purchase agreements at least to year’s ...

National Grid proposes the NESE pipeline to address energy shortages in New York, citing delays in green projects and ...

National Grid was approved for an 11 to 13% increase. For Eversource, the approved spike was 25 to 30%. As WBZ-TV reporter David Wade found , while gas prices have had slight increases, delivery ...

Massachusetts man who owed money to National Grid, faced ‘harassing’ calls scores win in Appeals Court He has argued the debt collectors’ calls invaded his privacy, caused him emotional distress ...

AG Campbell applauds Massachusetts electric sector reforms that aim to save ratepayers money and improve grid resilience.

As a result of the crash, troopers reported that wires were down. At 10:12 p.m. Saturday, National Grid reported that 100 ...

National Grid -- the state's largest gas utility -- is being hit with millions of dollars in penalties from Massachusetts for "systemic" and "inexcusable" customer service failures. In a letter ...