Asiatel has named leaders for four growth areas, including specialist services and AI software sales, plus a head for its ...

AMANDLA Social Enterprises aims to expand its township Safe Hub network for BPO through more partnerships, building on ...

The General Office of China's State Council has issued guidelines with 18 tasks in six areas to mitigate AI job displacement ...

Bangladesh's computer services exports rose 8.68% to $684.15 million in FY2025-26, but industry leaders warn AI is taking ...

ChristianaCare is discontinuing its in-house palliative care services and handing them to AccentCare, the company that already provides its hospice care.

Microsoft is offering a voluntary exit package to about 60,000 employees, roughly a quarter of its workforce, in the U.S., ...

NLB Services has named Dr Varun Sachdeva CEO of its India business, with a remit spanning RPO, staffing, global capability ...

NAB will cut up to 2,500 roles, about 6% of its workforce, in FY27, and a union says around 180 roles will be offshored to ...

Kenya is pitching Konza Technopolis to BPO investors with infrastructure-ready space, a national data center and a framework ...

Malta will reduce direct referrals of 1400 helpline callers to private hospitals but keep outsourcing services from Mater Dei ...

Goldman Sachs estimates AI could displace up to 9% of workers, roughly one in 11, with job losses likely to concentrate in ...

FourNet has acquired Glasgow-based SVL Business Solutions, creating a CX business with more than 230 people, over 450 ...