Good vs Poor Customer Service | Why It Matters

How to Deal with Difficult Customers in Business #marketing #customersatisfaction

Simon Sinek: Don't just be polite; actually care and customers will love you!

🚨 Denuncian presunto intento de fraude por 363 mil pesos en BBVA. Una clienta aseguró que durante un trámite le solicitaron NIP y huella. Momentos después, detectó un supuesto retiro que no había autorizado. 💳 El banco habría cancelado la operación tras la intervención de autoridades. #BBVA #Fraude #estafa

Client asks: “How much does it cost?” Don’t send your price immediately. Don’t ask, “What’s your budget?” Do this instead. Before you give a number, understand what the client is actually trying to figure out. When someone asks for your price, their brain is not only asking, “How much?” It is also asking: “What exactly am I getting?” “Is this worth paying for?” “Will this solve my problem?” “Am I comparing this with other options?” If you throw a price at them too early, you can accidentally tur

Customer Service Skills Test Questions and Answers video