How to give great customer service: The L.A.S.T. method
10:12
How to give great customer service: The L.A.S.T. method
Sep 30, 2016
engvid.com
Customer Service English: The H.E.A.R.T. Approach
Customer Service English: The H.E.A.R.T. Approach
Mar 23, 2024
engvid.com
Top 18 Customer Service Interview Questions & Answers [ Tips]
Top 18 Customer Service Interview Questions & Answers [ Tips]
7 months ago
tidio.com
How To Collect and Act on Customer Service Feedback
How To Collect and Act on Customer Service Feedback
4 viewsDec 18, 2018
helpscout.com
3 ways to make your voice heard besides protesting
3 ways to make your voice heard besides protesting
8 months ago
theconversation.com
How to Answer The "Difficult Customer" Question | Snagajob
How to Answer The "Difficult Customer" Question | Snagajob
Sep 14, 2019
snagajob.com
Master the art of being heard by simply listening better.
1:34
Master the art of being heard by simply listening better.
8 views3 weeks ago
YouTubeMindsetDraft
2:47
How Can Calmness Be Taught? - Customer Support Coach
8 months ago
YouTubeCustomer Support Coach
0:25
The HEAR method helps you build confidence and respect in any conversation 🫶 More technique from the book “The Practical Guide on How to Talk to Anyone” by Parker Lawson #communication #communicationtips #businesstips #selfdevelopment #personalgrowth
94 views4 months ago
TikTokcommunicationgrowth
0:41
What if kindness determined the level of service you received? 🤔 Hear me out for a second. We’ve all heard the phrase “the squeaky wheel gets the grease.” The people who complain the loudest or treat service workers the worst somehow end up getting the most attention. But what if we flipped that? What if the people who treated customer service workers with kindness and respect got the best experience? The extra effort. The extra care. The things that make great service feel great. And the folks
431 views2 months ago
TikToklunderwood56
0:45
Whether you work in a restaurant, bank, salon, hotel, store, hospital, or office, one skill will save you from many difficult customer situations: listening. Too often, service professionals interrupt, argue, or rush to defend themselves. But excellent service starts with patience. Let the customer speak. Listen carefully to understand the concern. Then respond calmly and suggest a solution with confidence. Most customers simply want to feel heard and respected. Good service is not just about ta
637 views2 months ago
TikTokposhschoolofetiquette
2:45
U S A Method
7.2K viewsDec 8, 2020
YouTubeMyra Golden
1:24
Complaint Handling - Customer Service
14.3K viewsOct 21, 2015
YouTubeLitmos Heroes
2:09
A Better Answer How to Handle Customer Complaints
100.1K viewsJul 30, 2019
YouTubeA Better Answer
6:06
Help Desk and Customer Service Call Handling Procedures
16K viewsApr 14, 2018
YouTubecobuman
1:49
De-Escalating an Argument
169.9K viewsNov 16, 2018
YouTubeLearnFree
2:43
Dealing with difficult Customers
5.6K viewsJun 13, 2018
YouTubeHospitality LearningOnline
3:28
6 BEST WAYS To Handle Angry Customers
136.2K viewsJul 8, 2021
YouTubeShep Hyken: Customer Service & CX Expert
2:06
8 Steps to effective complaints handling
74.2K viewsMar 1, 2017
YouTubeSteve Jayjay
3:49
Customer Service Expert Shares: Secrets To Asking Questions Correctly
13.4K viewsFeb 11, 2016
YouTubeShep Hyken: Customer Service & CX Expert
1:39
How to Handle Rude Customers Listen and Understand
229.1K viewsNov 15, 2017
YouTubeCanity
4:42
CALL CENTER TRAINING: EFFECTIVE LISTENING SKILLS FOR UNDERSTANDING CUSTOMERS
23.9K viewsJul 23, 2020
YouTubeStart with the Right Questions: Trusts and Estates
3:38
Customer Service Expert Explains How to Handle Tough Customer Service Situations
25.1K viewsMar 31, 2015
YouTubeShep Hyken: Customer Service & CX Expert
12:38
Active Listening Skills: Customer Service Training Videos 5/9
8.3K viewsJun 25, 2021
YouTubeCustomersFirst Academy
14:15
Positive Scripting in Call Center Customer Service (With Sample Verbiages)
172.2K viewsJul 27, 2018
YouTubeRea Ninja
7:38
Dealing with an angry customer - English phrases & Expressions
290.1K viewsJun 9, 2015
YouTubeLearn English | Let's Talk - Free English Lessons
12:19
Why Method is the #1 CRM for QuickBooks users
8K viewsFeb 26, 2021
YouTubeMethod CRM
8:57
How to manage upset customers? Using the LAUGH Method to work with angry or frustrated guests
81.9K viewsOct 23, 2016
YouTubeGuest Focus - Tour Business Coaching
6:48
The SaaS Sales Methodology - A Customer Centric Approach to Selling | Sales as a Science #1
115.4K viewsSep 20, 2018
YouTubeWinning by Design
8:35
A Lesson in Customer Service from Disney World | How to Ensure Employees Give Great Customer Service
42.3K viewsAug 26, 2020
YouTubeMatterhorn Business Development
See more
Static thumbnail place holder