RG&E, NYSEG penalized for failing to meet customer service metrics
0:45
RG&E, NYSEG penalized for failing to meet customer service metrics
11 months ago
13wham.com
New York fines RG&E and NYSEG millions for poor customer service
New York fines RG&E and NYSEG millions for poor customer service
11 months ago
whec.com
NYSEG officials warn of scammers posing as company representatives
NYSEG officials warn of scammers posing as company representatives
3 months ago
wbng.com
RG&E, NYSEG penalized $20 million by NYS for failing to meet customer service metrics
18:20
RG&E, NYSEG penalized $20 million by NYS for failing to meet customer service metrics
11 months ago
rochesterfirst.com
NYSEG responds to complaints of high utility bills
2:10
NYSEG responds to complaints of high utility bills
3 months ago
MSNWIVT Binghamton
Dept. of Public Service alleges NYSEG & RG&E of multiple violations
Dept. of Public Service alleges NYSEG & RG&E of multiple violations
May 20, 2025
wbng.com
As bills climb, NYSEG tells customers what’s behind the rise
As bills climb, NYSEG tells customers what’s behind the rise
Apr 18, 2025
the-leader.com
8:08
One-on-one with Patricia Nilsen, President and CEO of NYSEG, regarding smart meter complaints
Mar 20, 2025
MSN7 News WKBW Buffalo,NY
1:02
NYSEG launches 'Usage Alerts' which it says can help customers manage usage, lower bills
11 months ago
MSN7 News WKBW Buffalo,NY
'Never got a bill that big': NYSEG customers complain of higher than usual energy bills
Jul 18, 2024
wkbw.com
0:31
How & when to tell NY about your NYSEG complaints
Jan 24, 2023
mytwintiers.com
0:33
NYSEG warns customers of potential coronavirus related scams
May 7, 2020
wgrz.com
NYSEG mistakenly sends service cancellation notices due to error
10 months ago
wgrz.com
2:29
NYSEG under investigation, while thousands still without power
May 4, 2018
wgrz.com
Audit reveals potential violations, prolonged estimated meter readings at RG&E/NYSEG following News10NBC investigations
May 19, 2025
whec.com
4:26
NYSEG responds to customer questions about Smart Meters, usage and billing
Aug 31, 2024
wgrz.com
RG&E, NYSEG fined for failing to meet customer service standards
Jun 21, 2024
13wham.com
3:50
'Perfect storm': NYSEG customers reduce energy use to budget for higher bills
Mar 20, 2025
MSNWKBW Buffalo,NY
'Perfect storm': NYSEG customers reduce energy use to budget for higher bills
Mar 20, 2025
wkbw.com
3:55
'No way this could be right': NYSEG customers remain baffled by high bills
Aug 23, 2024
MSNWKBW Buffalo, NY
'No way this could be right': NYSEG customers remain baffled by high bills
Aug 23, 2024
wkbw.com
'How reliable is it?': I-Team looks at customer complaints as NYSEG rolls out smart meters
Apr 11, 2023
cnycentral.com
1:49
NYSEG customers frustrated by high bills as company pushes for new rate hike
10 months ago
wivb.com
Bringing your questions and concerns about smart meters directly to NYSEG to get an explanation
Aug 21, 2024
wkbw.com
1:00
Numerous NYSEG customers are speaking out against the energy provider after they reported their monthly bills have gone up hundreds of dollars. Residents claim NYSEG’s new smart meter technology is to blame for their electric and gas bills going through the roof. NYSEG said these smart meters have nothing to do with larger bills but factors like increased seasonal usage, increased natural gas cost and discrepancies between estimated and actual readings. #BuffaloNY #WNY #News #ElectricBills #Mone
15.1K viewsAug 23, 2024
FacebookNews 4 WIVB Buffalo
2:01
NYSEG customers bring questions, concerns over recent bills to 'community connection' event
Mar 13, 2025
MSNNews 12 - Video
Huge NY electric bills? NYSEG customers got a cost breakdown at forum
3 months ago
lohud.com
2:22
NYSEG customers in the North Country are feeling some relief after meeting face-to-face with representatives
2 months ago
MSNWPTZ Plattsburgh-Burlington
2:57
More NYSEG customers confused with higher than usual bills after smart meter installation
May 21, 2025
MSNWKBW Buffalo, NY
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