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С 1 октября Meta меняет правила для компаний, которые используют WhatsApp через API и подключают его к CRM, колл-центрам и чатботам. Если раньше бизнес мог бесплатно отвечать клиенту в течение 24 часов после его обращения, теперь за исходящие сообщения придется платить. Для казахстанских компаний стоимость одного сообщения составит около 8 тенге. Новые правила коснутся прежде всего среднего и крупного бизнеса с автоматизированными каналами связи. Обычный WhatsApp Business, которым пользуются неб
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